Who We Are

Sauna Cask operates the website saunacask.com and is committed to protecting your privacy and keeping your data safe.

Information We Collect

• Personal Information: We may collect information such as name, email address, physical address, phone number, and billing/shipping information when you create an account, place an order, or contact us.

• Payment Information: Our payment processors may collect and process card data and related information for completing purchases.

• Usage Data: We collect information about your interaction with our site, including IP address, browser type, pages visited, and usage patterns.

• Cookies & Tracking: We use cookies and similar tracking technologies to enhance your experience and collect anonymous analytic information.

• Third-party Integrations: If you interact with embedded content or third-party payment solutions, additional data may be collected by those providers.

How We Use Your Information

• To process orders and deliver products/services.

• To provide customer support and respond to inquiries.

• To improve website functionality, user experience, and our products/services.

• For marketing (when permitted by law), analytics, and security purposes.

• To comply with legal and accounting obligations.

Information Sharing

• We do not sell or rent your personal information to third parties.

• We may share your data with trusted service providers (such as shipping partners and payment processors) strictly to fulfill your orders and deliver services.

• We may disclose your data to comply with legal obligations, protect our rights, or in the event of a business transfer.

Data Security

We maintain appropriate security measures (physical, electronic, and managerial) to safeguard your information. While we strive to protect your information, no method of transmission or storage is 100% secure.

Cookies and Tracking Technologies

You can manage cookie preferences in your web browser. Some features may not function properly if cookies are disabled.

Children’s Privacy

Our website and services are not intended for children under 18 years old, and we do not knowingly collect personal data from minors.

International Users

If accessing our services from outside Canada, including the EU, your information may be transferred to Canada and processed under Canadian privacy laws, including PIPEDA.

Your Rights

You may request to access or correct your personal information, or withdraw consent for certain uses, by contacting us at the details below.

Links to Other Sites

Our website may link to third-party sites. We are not responsible for their privacy practices or content.

Changes to this Policy

We may update this Privacy Policy as legal or business needs evolve. Updates will be posted to this page and the revised date updated.

Contact Us

For questions, data access/correction requests, or concerns about this Privacy Policy, please contact:

• Email: saunacaskandplunge@gmail.com

• Address: (Suite 22 – 567   2475 Dobbin Rd
  West Kelowna,
  B.C. Canada, V4T 2E9)

• Phone: (778 385 2402)